Last Updated: [Insert Date]

Welcome to www.carpettiles1.com.au (“Site”), operated by CarpetTiles1 (“we”, “our”, “us”). These Terms & Conditions govern your use of our website, product purchases, and services. By accessing this Site or placing an order, you agree to these Terms in full.

If you do not agree, please do not use this website or our services.

1. 📦 Product Information & Availability

We take care to ensure product descriptions, images, and pricing are accurate. However:

●     Colours and textures may appear differently on screen vs. in person

●     Product availability may change without notice

●     We reserve the right to correct pricing or typographical errors

We recommend ordering a free sample before committing to large or commercial orders.

2. 💳 Pricing & Payment

All prices are listed in AUD (Australian Dollars)

We accept the following payment methods:

●     Credit/Debit Cards (Visa, Mastercard)

●     PayPal

●     Direct Bank Transfer (on request)

●     Buy Now, Pay Later (where available)

Orders will be processed once full payment is received and cleared.

3. 🚚 Shipping Policy

We ship Australia-wide using third-party couriers and freight providers.

●     Delivery times vary based on location, product type, and courier schedules

●     We are not liable for delays once the goods have left our warehouse

●     Large deliveries require someone to be present at the drop-off location

●     Risk in goods passes to the customer upon delivery or collection

For full details, refer to our Shipping & Returns Policy.

4. 🔧 Installation Services

If you engage us for installation:

●     We will confirm scope, cost, and timing in writing before commencement

●     You must provide clear site access and ensure subfloors are prepared as agreed

●     Delays caused by access, weather, or on-site issues may incur extra charges

We are not responsible for post-installation damage caused by third-party trades, pets, or misuse.

5. 📵 Website Use & Content

You agree not to:

●     Misuse the site or introduce malicious content

●     Copy, reproduce, or distribute our product photos, designs, or written content without permission

●     Use the site for unlawful or unauthorised purposes

All intellectual property remains the sole property of CarpetTiles1.

6. 🔐 Privacy

Your privacy matters to us. Please read our full Privacy Policy to understand how we collect, use, and protect your data.

7. ❗ Liability

To the extent permitted by law:

●     We are not liable for indirect, incidental, or consequential loss

●     Our total liability in connection with any purchase is limited to the amount paid for the relevant goods or services

Nothing in these Terms excludes your rights under Australian Consumer Law.

8. ⚖️ Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts in that region.

9. ✏️ Changes to These Terms

We may revise these Terms from time to time. The latest version will always be available on our website and applies to all new orders and services.

10. 📞 Contact Us

If you have any questions about these Terms, your rights, or your purchase:

📧 Email: sales@carpettiles1.com.au
 📞 Phone: 02 9519 8785
 📍 Warehouse: [Insert Business Address]